Last updated: 4/9/2018
UPDATE: Document editing has been fixed as of this time. It seems a problem with configuration files being kept while upgrading the document editing service broke things, with this seeming to be a known issue (multiple recent Github issues created.) Purging and reinstallation was necessary to fix the problem.
Monday afternoon I became aware of the fact that document editing was no longer working on the cloud server. After some investigation I found that the document editing service, which sits on another server was not functioning correctly. CPU thrashing was observed, and I am currently in the process of reinstalling the document editing service. There is no ETA as to when document editing will be available again, but no data loss has, or is expected to occur.
After a short outage of one day, everything is back up and running. While this long of an outage was not planned, downtime due to maintenance was expected as I brought the new router for EASC online. This new router takes over the role of the Comcast gateway, which had been struggling for a long time. The new router is a dedicated box running PFsense that is capable of many more things than the previous gateway, including VPN server, VLANs, more in depth firewalls, and reporting of more information. This implementation has also allowed me to segment off the wireless network of EASC's office from the wired network, further securing computers and devices run by EASC.
Created and maintained by Drake Vidkjer, for more information contact me at firstname.lastname@example.org